What is the "Close Books" feature all about?
"Close Books" is an important system feature that will not only reduce the load times on your reports when accessing them, it will also help Support more quickly find the cause of any errors within your reports in the event of an imbalance. Closing your books will allow you to retroactively save your numbers as of the end of every month, which will substantially improve tax functionality and support in Dx5.
Won't closing my books affect what I can and can't do in the system?
No - because the date is saved for the last day of the previous month, all production, fulfillment, and other actions for the current month will be unaffected. Backdating data to the previous month will be restricted, however. If this is a need, please contact the Support team to discuss your actions or request your past month's books be reopened.
Why should I close books?
In short, closing your books makes loading your reports within Dx5 much faster, prevents transactions which could affect your past reports (hence making them inaccurate/out of balance), and makes problem solving for reporting issues much more efficient.
When should I close books?
When you are satisfied with accuracy of your reports and have entered all transactions for the previous month you can save your books to set your OHEOM number as well as prevent additional, and potentially unintentional, transactions from being recorded for that month.
How do I close books?
Navigate to Reports > Close Books and click the "Close Books" button at the top right.
Please contact the Support team at firstname.lastname@example.org with any additional questions on this process - we're happy to help!