Article Contents
- Fx5 Pricing Strategy
- Fx5 Pricing Tiers
- Service Agreements & Month-to-Month Pricing
- Payment Frequency & Pricing
- Fx5 Invoices & Renewal Notifications
- Accessing Invoices
Pricing Strategy
FIVE x 5 is committed to being a partner in your DSP's growth and success. We aim to provide world-class software to distilleries of all sizes at about the cost of a bottling component (on a per-bottle basis). For most distilleries, that means our pricing is $0.05-$0.25 per bottle.
Pricing Tiers
Fx5 pricing at renewal is determined by finished spirit – spirit bottled and bulk spirit sold* – pulled for the 12 months preceding our renewal evaluation, approximately 60 days prior to your renewal. The goal of this pricing is to ensure we're only evaluating what you've been able to monetize, never for aging or WIP spirit.
- Bottled Spirit: Visible under Taxes & Reports / Ops Reports / Spirit Bottled
- Bulk Spirit Sold: Visible under Operations / Bonded Transactions / Outbound, this value is multiplied by 50% to account for a lower margin on bulk spirit sales.
Your renewal notification includes the total PG/LAA bottled as captured in Dx5 and calculated above; pricing is then based on the production tiers below.
* Pricing may modified when warranted to reflect bulk spirit operations. Please contact Fx5 Sales for more information on bulk pricing.
** Half-tiers (T2.5, 3.5, etc.) are available only to renewing Dx5 customers.
Service Agreements & Month-to-Month Pricing
Fx5 offers service on an annual, contracted basis. Renewing customers may elect to move to month-to-month service, though such service incurs a 20% surcharge*. Fx5 users on a month-to-month agreement may choose to sign an annual agreement at any time.
For new Fx5 partner distilleries, an initial Flex Agreement is available, though such a service agreement requires an upfront payment equivalent to three months' service.
*Surcharge as of Q3 2022; Fx5 reserves the right to adjust this surcharge with notice.
Payment Frequency & Pricing
Fx5 pricing is based on annual, up-front invoicing, meaning that annual payments result in the lowest possible monthly rate for each tier. Quarterly and monthly options are available, though each incurs a small surcharge based on billing frequency. Fx5 partner distilleries are welcome to alter their billing cadence at any time during a contract term to enjoy the discounts associated with quarterly and annual billing.
Fx5 Invoices & Renewal Notifications
Fx5 invoices are sent on the first of the month. Renewal notifications are sent roughly 45 days prior to renewal, including all renewal details. If a distillery is increasing tiers, Fx5 makes every effort to reach out by phone to ensure our calculations are correct, and to discuss any needs. All billing and renewal communications are sent from billing@fx5.com – if an Fx5 user is not receiving invoices as expected, please reach out to ensure your email address has not been unsubscribed from these emails.
Accessing Invoices
All invoices are available in the billing portal available here (or here for our Australian users), or by clicking the Billing section in the Dx5 navigation menu. If you need to be added as a user to the billing portal to access emails, please email billing@fx5.com.
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